Server Severely Damaged by Power Surge

It's not unusual for a thunderstorm to roll through on a hot summer afternoon. Considering the resent draught, we welcome rain at any time. The last thing that might cross your mind is having lighting strike through your cable or DSL modem and severely damage your server and network equipment. However, that's exactly what happened at New Hope United Methodist Church one Sunday evening.

Celestine, the church administrator arrived at work Monday morning and as she stated "The network wasn't working, in fact nothing was." She continued to explain how "When I called, IntegriSys Solutions was already aware we had a problem because they constantly monitor our network, and they arrived quickly to assess and remedy the problem. They handled everything. From determining the problem, working with the cable company, and most importantly getting us up and running on a virtual server which is part of their backup solution. All within a matter of hours, not days as one might expect with that kind of damage."

"They even documented, photographed, and filled out the forms for the insurance company. It was nice to have everything handled for me. All the while, we're up and running on the virtual server as if nothing had happened, while the insurance assessed the claim and the new server was ordered"

Celestine continues by stating, "I would definitely recommend IntegriSys Solutions services to other businesses. They are very courteous, helpful, and quick to respond and resolve any problems we have. I'm fairly computer oriented and it's nice to talk with a support person who doesn't make me feel like I don't know what I'm talking about. It's also nice to be able to talk directly to support without being transferred around wasting time with less knowledgeable technicians. I think IntegriSys Solutions calls it Tier Less support."

Storms are just one of the many possibilities that can wipe out your critical data. With the number of threats constantly growing, it's not a matter of if you will have a problem, but rather a matter of when.

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