Your IT PartnerIntegriService is designed to adapt to the specific business model and requirements of your small to medium-sized business with three levels of service, offering a comprehensive, turn-key solution for you: BasicDesigned for basic network and system monitoring, this service is a cost-effective way to maintain your desktop health and prevent costly service calls in the future. The package includes:
EnhancedAll of the benefits of the basic package, with additional mission-critical features. On-site activities and special projects are billed at a reduced rate under this service level; however, many problems today can be resolved quickly and efficiently through remote access. This service level includes phone system support on supported systems, and remote access with service and support, giving you the peace of mind that routine maintenance and small issues will not result in a large, unexpected bill. This level of service is designed for the business that wants to outsource completely or augment their IT department with a high level of managed service offerings. This package includes:
Optional features:
PremierOur top-tier package provides all of the benefits of our Basic and Enhanced plans, plus on-site service and support. This service level is designed for those wanting to completely outsource their IT needs. A fixed-fee approach allows your business to know exactly what IT service will cost each month, and allows for accurate planning for future upgrades and systems. Those upgrades and new systems are billed at a substantially reduced rate, multiplying your savings. This package includes:
Optional features:
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